Frequently Asked
Questions.
Simple. Fast. Reliable. The infrastructure your business deserves.
Common Topics
Get started with the essentials of enterprise infrastructure.
What is the difference between Web and Email hosting?
Web hosting delivers high-performance application environments, blazing-fast NVMe databases, and dedicated computation blocks engineered specifically to run complex, responsive digital platforms. Conversely, Email hosting is an entirely isolated, hardened infrastructure locked down exclusively to safeguard enterprise mailboxes, eliminate inbound security vulnerabilities, and guarantee absolute message deliverability.
How does Pique Squid secure sovereign private data?
We ensure absolute, uncompromised sovereign data custody by anchoring all server architecture within local, Tier-III certified physical cages in Harare. Because your databases, user records, and application code never route through foreign backbones or leave continental boundaries, your business remains 100% insulated from global surveillance acts, external jurisdiction claims, and security vulnerabilities.
Can we request custom hardware upgrades on private nodes?
Yes, absolutely. Our enterprise-grade private nodes are engineered for infinite bespoke scalability. You can specify exact hardware requirements—ranging from ultra-dense ECC RAM allocations and multi-region NVMe caching clusters to specialized NVIDIA GPU slices for logic workloads. Our standby senior DevOps squad will assemble, provision, and deploy your custom node with zero operational lag.
What is managed hosting?
Managed hosting places your entire digital infrastructure under the 24/7 custody of our senior DevOps engineering squad. We handle server deployment, proactive load balancing, active kernel updates, and daily off-site backups with a zero-downtime migration guarantee. By taking absolute ownership of security and performance, we free your team to focus exclusively on core growth.
What features are included?
Every tier is fortified with mission-critical features: automated, redundant off-site backups, hardware-accelerated NVMe SSD caching, unmetered network bandwidth, free enterprise SSL certificates, and a direct engineering hotline that bypasses traditional support queues to put you in contact with a senior DevOps lead instantly.
How do I migrate?
We execute complex system migrations with flawless precision. Our senior DevOps squad manages the entire transition—copying server blocks, syncing live databases, and configuring secure corporate mailboxes overnight. This white-glove migration is provided 100% free of charge with a strict zero-downtime, zero-disruption commitment.
How much does web hosting cost in Zimbabwe?
Web hosting in Zimbabwe starts from $7 per month with Pique Squid's SME Baobab plan, which includes 10GB NVMe SSD storage, free SSL, and one-click WordPress installation. Business plans range from $15–$25 per month. Managed dedicated hosting for enterprise applications starts from $68.20 per month. All plans include free overnight migration, 24/7 local engineering support from our Harare team, and a 99.99% uptime guarantee.
Which is the best hosting provider in Zimbabwe?
Pique Squid is Zimbabwe's leading cloud hosting provider, rated 4.9/5 by clients across the SADC region. We operate Tier-III certified server infrastructure in Harare, employ local DevOps engineers who respond in under 4 minutes, and guarantee 99.99% uptime on all plans. Unlike international providers, Pique Squid keeps your data inside Africa, ensuring SADC data sovereignty and compliance with Zimbabwe's data protection regulations.
Does Pique Squid offer hosting in Zambia?
Yes. Pique Squid provides web hosting, email hosting, domain registration, and VPS services to businesses across Zambia, with a support presence in Lusaka. Zambian businesses can register .co.zm domains, host websites on our Harare-based servers (sub-20ms latency to Lusaka), and access 24/7 local support. We serve clients across the SADC region including Zimbabwe, Zambia, South Africa, Botswana, Mozambique, Tanzania, and Namibia.
How do I register a .co.zw domain?
You can register a .co.zw domain through Pique Squid's domain registration portal in under 5 minutes. ZISPA-accredited .co.zw domains include instant DNS management, free WHOIS privacy, and automatic renewal reminders. Simply search for your preferred domain on our domains page, complete the registration form with your Zimbabwe business details, and your domain is live within minutes. We also support .co.zm, .com, .net, .africa, and 50+ other TLDs.
Is my website data stored inside Zimbabwe?
Yes. All Pique Squid servers are physically located in our Tier-III certified data center in Harare, Zimbabwe. Your website files, databases, email data, and application code never leave continental Africa. This ensures compliance with Zimbabwe's Cyber and Data Protection Act and SADC data sovereignty regulations. Businesses in regulated industries — banking, healthcare, and government — can host with full confidence that no data is routed through foreign jurisdictions.
Need Support?
Our engineering support team is available 24/7 to assist with any technical implementation.